Smart Performance Optimization
Operating environments are growing increasingly more complex, and traditional project approaches lack the visibility and accountability needed for government agencies to succeed. OST’s Intelligent Performance Optimization (iPO) solutions leverage deep process comprehension, predictive & prescriptive analytics, and modeling to transform program management into a strategic, data-driven decision-making engine. By aligning operational execution with mission goals, we help agencies optimize delivery, reduce risk, and adapt quickly to change.
Our model-based approach does more than monitor projects – it anticipates what’s coming next. We utilize tools like discrete event simulations and Monte Carlo modeling to evaluate cost, mitigate risk, and schedule scenarios. These dynamic simulations give program leaders visibility into future performance, resource needs, and potential failure points before they happen.
Helping to Manage Uncertainty through iPO
- Budget volatility makes it hard to plan and execute multi-year projects
- Limited visibility into risk causes program delays and overspending
- Static project dashboards don’t capture complex program interdependencies
- Innovation is difficult to test without impacting live performance
- Stakeholders demand real-time insights and audit-ready documentation
Going Beyond
OST’s iPO solution does not stop at reporting. It predicts. It simulates. It guides. We combine data science with intuitive design to build systems that establish clear KPIs and allow visibility for all stakeholders by creating a unified digital model for visualizing interdependencies and risks, establishing a single source of reliable information and employing predictive analytics to accurately forecast program status with data-backed evidence. By translating static processes into living simulations, we help agencies reduce costs, accelerate mission delivery, and maintain quality while staying ready for audits and adapting to change.
CASE STUDY:
Optimizing Operational Performance for a Revenue Organization
Challenge
A major federal customer had a set of challenges related to an aspect of its revenue program. They needed to remove bottlenecks to support both electronic and paper revenue collection. They also needed to provide information and capability to their partners that help them with the revenue collection process.
Solution
The customer hired OST to simplify their processes, simplify existing content to collect revenue, and to support operational optimization. We created a portfolio approach to synchronize and optimize processes across 30 projects, rather than managing them one-by-one. We aligned processes with organizational objectives and unified processes and information gathering across the portfolio, focused on eliminating impediments – schedule delays, risks, defects, and security concerns. We implemented new tools to visualize risks, and developed training to ensure the improvements were rapidly implemented.
Outcome
OST played a crucial role in the client’s solution by efficiently implementing necessary changes based on expert analysis, simulation, and effective risk management. We demonstrated expertise in technical tasks and performance optimization by implementing an urgent lean agile approach to conducting all work. OST improved resiliency in critical areas including SOP, asset management, and communication. All the work was automated through Performance Boards (developed in Tableau) to support rapid customer decision and rapid action.